Writing policies and procedures Guidance: What is a Policy? What is the procedure?



Groups put together policies and procedures manual often ask how the policy differs from the procedure. It is an important question to consider before starting work on policies and procedures manual, the answer will fundamentally shape how the manual is organized. Setup Manual is important, because it affects the usefulness of the book is a resource for stakeholders and how easily updates can be made to guide the organization develops.

This article, based on my experience to advise complex organizations, describes the approach for differentiation of policy approaches and efficiently plan policies and procedures manual.

rules against procedures

Put simply, the trend rule established by the Agency to achieve the goal of supporting the agency’s projects and programs. For many policy goals related to risk management and / or regulatory compliance. In addition, the policy may support techniques to distinguish between goods and services organization, developing new products and services, attract and retain talent, or control costs.

Procedures describe how the policy or parts of the policy are implemented. Some methods that describe single projects or activities should not be governed by any rules.

Examples of policies and related procedures

Many companies have policies governing travel and entertainment. Policy guidelines are usually just expenses, allowances, approval and disclosure. The policy can also provide travel and expense report shall be submitted within the specified time.

The method “Send Time and Expense Report” would detail how to fill out and send in the travel and expense report. The report could be issued in paper that needs to be completed with receipts attached, signed by authorized signatories and returned to accounts payable. Or processes could be automated.

Companies may also have policies related to building safety limit access to authorized individuals carrying a visible and valid photo security pass while in the building.

Support procedure would cover several techniques, including “Issue / Complete Security Pass”, “Building Access Control”, and “monitor Security Pass requirements.” These rules can be implemented in various ways – for example, security personnel could see security pass each employee before allowing entry into the building, or it could be an electronic barrier running security pass allowing entry

Features separate policies from procedures

The primary benefit of separating out the rules and regulations of how the rule is implemented with efficiency. Rules generally change rarely. In most organizations, policy changes must be approved by one or more members of senior management, which may delay the issuance of the updated policy.

Support procedures detailing how the policy will be implemented will change more often as a result of various factors, including process and control improvements, new technology, and re-organizations. Updates on procedural documents usually only have to sign off by the process owner. Assuming methods are well organized, updates can be made quickly and communicated to stakeholders. This adds to the end of the overall organization’s ability to implement new strategies quickly.

Procedures have been incorporated in the policy are generally more time-consuming to upgrade, especially if senior management approval is required. Verifying procedural documents may not be the most efficient use of time senior management.


think that the best way to organize data for policies and procedures of an organization for the development of a policy and procedures manual provides sustainable benefits. Isolate data policies or regulations of the Organization of the registration procedures support simplifies and speeds updates of data.


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